Last updated: 1st February 2019
2.How we use Cookies
We use cookies to recognise you and your preferences, improve our site’s performance and collect analytical information for ourselves and our business partners. Without the knowledge gained we would not be able to provide the service we do.
3.’Session’ and ‘Persistent’ Cookies
‘Session cookies’ allow us to track your actions during a single browsing session, but they do not remain on your device afterwards.
‘Persistent cookies’ remain on your device between sessions. We use them to authenticate you and to remember your preferences. We can also use them to balance the load on our servers and improve your experience on our site.
Session and persistent cookies can be either first or third party cookies. A first-party cookie is set by the website being visited; a third-party cookie is set by a different website. Both types of cookie may be used by us or our business partners.
Third Party Cookies we use include:
Google Analytics, this is a web analytics service provided by Google, Inc. The cookies used by Google Analytics help us to analyse how users use the site and to count the number of people who use the site. Google Analytics stores your IP address anonymously and neither Creative Adviser or Google associate your IP address with any personally identifiable information. This information will be held for 2 years.
LiveChat, this is online customer service software with live chat support, help desk software, and web analytics capabilities. The cookies used by Livechat help us provide you with optional live chat support.
Cookies set by Company:
| Cookie | Description | Duration | Type |
|---|---|---|---|
| test_cookie | This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the users’ browser supports cookies. | 15 minutes | Advertising |
| fr | The cookie is set by Facebook to show relevant advertisements to the users and measure and improve the advertisements. The cookie also tracks the behaviour of the user across the web on sites that have Facebook pixel or Facebook social plugin. | 2 months | Advertising |
| _ga | This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assigns a randomly generated number to identify unique visitors. | 2 years | Analytics |
| _gat | This cookies is installed by Google Universal Analytics to throttle the request rate to limit the collection of data on high traffic sites. | 1 minute | Performance |
| _gid | This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form. | 1 day | Analytics |
| _fbp | This cookie is set by Facebook to deliver advertisements on Facebook or a digital platform powered by Facebook advertising after visiting this website. | 2 months | Advertising |
| __cfduid | The cookie is set by CloudFlare. The cookie is used to identify individual clients behind a shared IP address or apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information. | 11 months | Necessary |
| __livechat | This cookie is installed by LiveChat. The cookie is used to provide live chat functionality between you and a member of our team. | 2 years | Functionality |
4.Disclaimer
All our cookies are categorised by the role they fulfil on our website:
a. Strictly Necessary: these are essential to enable you to move around our website and use features such as secure services. Without these cookies such services could not be provided;
b. Functionality: allow the website to remember your choices and to personal certain features. These cookies may be anonymised and cannot track your browsing activity on other websites; and
c. Performance: collect information as to how users use the website. These cookies don’t collect information that identifies a visitor. The information collected is aggregated and used to improve our website.
d. Advertising: These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign.
e. None of the cookies employed are classified as Behavioural Targeting.
If at any time you wish to disable our cookies, you may do so through the settings on your browser. However, if you choose to disable or delete our cookies that will prevent certain important areas and features of our service from functioning properly. (but if you do so you will not be able to use certain important features of our service). You can find additional information at AboutCookies.org.
Notwithstanding, the audit undertaken regarding our cookies, it is possible we may have missed one from our list above. If you happen to find one that is being set on our site, please let us know.
